

AT: Personas + empathy mapping
In order to give my design a user base, I constructed several personas that provided a broad spread of the stakeholders I'd determined in...


AT: Group ideation
Our table group began to ideate using a newly introduced design thinking method called 'brain writing'. A similar process to brain...


AT: Research summary
Having worked my way through multiple research methods, I felt comfortable with drawing my initial bulk of knowledge gathering to a...


AT: User groups and issues
In our table groups, we brainstormed the issues that we spotted over the course of our knowledge gathering. Working collaboratively...


AT: Graffiti feedback
To gain user feedback, myself and a classmate made a simple feedback chart, or 'graffiti wall'. Placing it at several bus stops around...


AT: Roleplaying and observations
A group of us headed out to Dominion Road once again to record our observations of the public transport system and to conduct roleplaying...


AT: Room for improvement
After experiencing Dominion Road first hand, I laid out my initial thoughts on potential improvements and areas which could be built upon...


AT: Field research continued...
Following my initial visit to Dominion Road, our class embarked on a site visit, with AT representatives in tow to explain the various...


AT: Field research
To further bolster my knowledge gathering, I decided to take a trip to Dominion Road one evening to begin attaining a feel for the place....